[MTN Community ] Last answers

How can I manage the space/memory on the Smart Feature Phone?

Isaiah — Mon, 25 Sep 2023 16:54:39 GMT

You can delete Temp and Thumbnail folders from storage from time to time

How do I pay phone bills for a small group every month?

MTNNigeria — Fri, 15 May 2020 12:18:13 GMT

MTN Closed User Group (CUG) allows you create a community of users within a pre-defined group to make calls to one another at zero rates. It is convenient and control costs across the group base. And a 24/7 helpdesk for support and problem resolution. Kindly visit any MTN office close to you to get started.

Does MTN have an advertising platform?

MTNNigeria — Fri, 15 May 2020 12:18:13 GMT

Yes MTN Mobile Ads offers diverse ways to advertise your products and services ranging from Push\SMS, Flash SMS, Location Based Advertising, MMS, CRBT\IVR (interactive Voice Response). Adverts are sent directly to mobile phones of profiled target markets. Please speak to an MTN Account Partner today, or send an email toÊmtn.business@mtn.com. to get started.

Why am I charged multiple times for text messages on my iPhone?

MTNNigeria — Fri, 15 May 2020 12:18:12 GMT

This usually happens when your iPhone's Message Notification is set on Repeat and there is network traffic, congestion on the sender's location or recipient's location. This signals the SMS to be resent automatically when congestion is over. The solution is to set your Device Message Notification to Never. Here's how to resolve it.

1. Launch Settings and scroll to Notifications

2. Tap on Messages

3. Tap on the options arrow on Repeat Alert and choose NEVER

How do I pay my Postpaid bill?

MTNNigeria — Fri, 15 May 2020 12:18:12 GMT

There are several ways to make postpaid bill payments. They are;

1. Mobile Apps/ Other Convenient Channels

2. Online Bank Transfer, Paydirect or Banking Hall

3. Recharge

4. Walk in, Service Centers/ Connect Stores

How do I choose from all the prepaid MTN tariff plans?

MTNNigeria — Fri, 15 May 2020 12:18:11 GMT

Get details of our various tariff plans and the opportunity to compare between plans so that you migrate to a plan ideal for you.

How do I stop getting unsolicited SMS?

MTNNigeria — Fri, 15 May 2020 12:18:11 GMT

Learn why and what steps to take when you get pop up/unsolicited SMS after DND activation to put a lasting solution to unwanted SMS.

How do I solve cannot send SMS issues?

MTNNigeria — Fri, 15 May 2020 12:18:11 GMT

There could be issues with your message center number. Please ensure you have the correct message center number on your SMS settings. So go to;

1. Scroll to Message Menu

2. Tap on Message Settings

3. Select Text Messages

4. Tap on Message Centre Number

5. Type in the correct message Centre number +234803000000.

How do I speak to an agent on 180?

MTNNigeria — Fri, 15 May 2020 12:18:11 GMT

There are different possible reasons why you have not been able to speak to an agent on 180 ranging from your number being quarantined on the network, phone type issues and proper navigation. So find out why and what to do.

How do I ensure I don't leave anything out before travelling overseas?

MTNNigeria — Fri, 15 May 2020 12:18:10 GMT

Look no further for helpful tips that guaranties a seamless and efficient way to enjoy using your MTN SIM abroad. It covers the roaming partners, ensuring you have sufficient balance and turning on the data roaming so you enjoy internet services.

How do I roam at an affordable rate?

MTNNigeria — Fri, 15 May 2020 12:18:10 GMT

There some ingenious ways to save while roaming with your MTN line from ensuring you are latched to our Roaming Partners to subscribing to the Super Roamer offer and turning off automatic updates.

How do I get on MTN Postpaid?

MTNNigeria — Fri, 15 May 2020 12:18:10 GMT

MTN Postpaid allows you use first and pay later, you get a detailed bill every month for clarity of usage and helps to work within your budget or credit limit.

How can I stream quality local and international music on MTN Network?

MTNNigeria — Fri, 15 May 2020 12:18:09 GMT

MTN MusicTime is a time-based music streaming app with a built in time tracker that monitors data usage. You get to enjoy top trending local and foreign music and you pay for what you only listen to. Simply download via google play store, register your number and login with OTP. Your first 60 minutes is free and expires in 7 days. It offers affordable flexible plans.

How do I keep my MTN number while abroad?

MTNNigeria — Fri, 15 May 2020 12:18:09 GMT

MTN Keep My Number allows you retain your number while you are abroad. This rules out the chances of your number being recycled and sold to someone else. Upon your return you start to use your number like you never left. Send KMN to 36500 or dial *365*1# to activate.

How do I use my MTN SIM abroad?

MTNNigeria — Fri, 15 May 2020 12:18:09 GMT

All you need to know and do to use your MTN SIM abroad. Know things to do before travelling, upon arrival, device compatibility and roaming with a dual SIM.

How can I view my PUK and call record on my own?

MTNNigeria — Fri, 15 May 2020 12:18:08 GMT

myMTN app gives you easy access to see your PUK and call records from the comfort of your phone all by yourself.

How can I chat in my indigenous language?

MTNNigeria — Fri, 15 May 2020 12:18:08 GMT

Say Ayoba because it is a fun, cool way to share files, chat in your local Nigerian language. You also enjoy fun games and News exclusive to Ayoba app. Visit the Ayoba website, click on the link and install the app on your device or download the app from Google Play Store

Once you have downloaded, you would be required to register the following details:

Name
Choose your country from the drop down ( this will auto fill your country code)
Enter your phone number
Tap verify to request a 4 digit code
Enter the 4 digit code received via SMS

How do I stop auto renewal of my data plan?

MTNNigeria — Fri, 15 May 2020 12:18:07 GMT

Learn more on the popup notification you get during data bundle purchase. How to activate and deactivate data bundle easily.

How do I know if I get to roll over my data plan?

MTNNigeria — Fri, 15 May 2020 12:18:07 GMT

Yes most of the time you get to roll over unused data except for data bonuses. There are grace periods to adhere to as conditions to roll over unused data bundle.

How can I get an affordable data bundle for YouTube?

MTNNigeria — Fri, 15 May 2020 12:18:07 GMT

MTN GoodyBag Social Bundle is your go to for data bundles that covers only social media apps, YouTube and Opera News. And the good news is that it allows for mixing and matching on some apps.

How can I easily manage all my MTN lines?

MTNNigeria — Fri, 15 May 2020 12:18:07 GMT

You can manage all your MTN lines (up to 5) on myMTN app through the number linking feature.

How do I check if my internet settings is right?

MTNNigeria — Fri, 15 May 2020 12:18:06 GMT

To ensure uninterrupted internet connectivity ensure you delete your Proxy address (10.199.212.2) and Port (8080) value on your device; Settings > Mobile Network > Access Point Name

Is there a USSD code to manage my data bundle?

MTNNigeria — Fri, 15 May 2020 12:18:06 GMT

Yes there is one very quick and direct way to manage your data plans, simply dial *131*1*8# on your phone, make a selection of what you want to do

What alternatives do I have for data bundle activation?

MTNNigeria — Fri, 15 May 2020 12:18:06 GMT

There are several ways to buy data bundles when you can't use a particular means. They include;

1. myMTN App: Login > Bundle > Data Bundles

2. USSD/MTN On-Demand: Dial *131*1# or *904# > select your preferred data plan

3. Interactive Voice Response (IVR): Call 180, listen to the voice prompt > select 1 > follow the instructions to purchase your preferred bundle

4. SMS: Text the bundle plan keyword to 131.

5. myMTN web account: Enter phone number > follow the instructions to purchase.

6. MTN TopIt from your MTN Retailer

How do I get to share data effortlessly with my staff?

MTNNigeria — Fri, 15 May 2020 12:18:06 GMT

SME DataShare is your solution. You can control the size of data you share. You can share with up to 20 people