<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:atom="http://www.w3.org/2005/Atom" xmlns:fb20="http://demo.feedback20.info/extras/feedback_rss.dtd" version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <channel>
    <title>[MTN Community ] Follow: Is MTN now into Fraudulent activities??? Do we need to contact the regulators???</title>
    <atom:link type="application/rss+xml" href="https%3A%2F%2Fcommunity.mtnnigeria.net%2Fxml%2Fquestions%2F2760978" rel="self"/>
    <description>[MTN Community ] Follow: Is MTN now into Fraudulent activities??? Do we need to contact the regulators???</description>
    <language>en</language>
    <link>https://community.mtnnigeria.net/</link>
    <pubDate>Wed, 06 Jul 2022 19:20:14 GMT</pubDate>
    <lastBuildDate>Wed, 06 Jul 2022 19:20:14 GMT</lastBuildDate>
    <fb20:app>answers</fb20:app>
        <item>
  <title>Answer from Yusuf</title>
  <dc:creator>Yusuf</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;The problem here is that you might be subscribing to hynet data plans. Meanwhile, the 100% bonus only applies to regular data plans.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</description>
  <pubDate>Wed, 06 Jul 2022 19:20:14 GMT</pubDate>
  <link>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7744627</link>
  <source url="https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7744627" />
  <guid>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7744627</guid>
  

  <fb20:id>7744627</fb20:id>
  <fb20:type>answer</fb20:type>
  <fb20:comment-count>0</fb20:comment-count>
  <fb20:author-profile>https://community.mtnnigeria.net/users/18796582</fb20:author-profile>
  <fb20:author-avatar>theme-c/avatars/48.png</fb20:author-avatar>
  <fb20:question-id>2760978</fb20:question-id>
  <fb20:question-body>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I bought a Mifi device from your shop at Ikeja City mall&lt;br /&gt;S/N 320513884549&lt;br /&gt;IMEI: 867462052329632 &lt;br /&gt;and MTN line 08104170681&lt;br /&gt;and I was told I will get twice the data I purchase in the first six months. upon activation I got a message the message below&lt;/p&gt;&lt;p&gt;Thank you for purchasing MTN MiFi device. You have received FREE 30GB data expires 28/07/2021 22:38:00. You are also qualified for 100% bonus on data bundles from N3500 to N20000 you buy for the next 6 months. Click &lt;a href=&quot;https://mymtn.com.ng/&quot; rel=&quot;nofollow&quot;&gt;https://mymtn.com.ng/&lt;/a&gt; to buy a data plan.&lt;/p&gt;&lt;p&gt;I bought data twice (N20,000 each) I did not get the bonus.&lt;/p&gt;&lt;p&gt;I called your customer care severally with my other MTN line 08039162442 and I got several RUDE responses without any resolution.&lt;/p&gt;&lt;p&gt;I spoke to someone from your IT department who literally swore that I will not get the bonus and that nothing can be done.&lt;/p&gt;&lt;p&gt;Upon several calling and complaining, yesterday I was told I can load data and I will now get the 100% bonus. &lt;br /&gt;I loaded N20,000 and yet I did not get any bonus.&lt;/p&gt;&lt;p&gt;Your customer service reps are now so rude and very unfriendly.&lt;/p&gt;&lt;p&gt;This issue was first reported August 9th. That’s more than 2 weeks ago!&lt;/p&gt;&lt;p&gt;Please I want this resolved and my data credited. I have recharged N60,000 so far.&lt;/p&gt;&lt;p&gt;Please I do not want to hear it is not possible. I don’t mind copying all the regulators and getting influencers to send out my complaint.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</fb20:question-body>
</item>

    <item>
  <title>Answer from IKECHUKWU</title>
  <dc:creator>IKECHUKWU</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;From my experience regarding the MTN Mifi modem, the  100% bonus data offer is real provided you purchase data bundles from N3,500 to N20,000 for 6 months on the new SIM that is bundled with it. This is what works for me: I link my Mifi number to my phone number and from there, I can perform various services (including checking the data balance) on it. &lt;br /&gt;The code you can dial to get started is *131*500#. This will lead you to the following options:&lt;br /&gt;1. Link MiFi/hynet flex;&lt;br /&gt;2. Recharge MiFi/Hynet flex;&lt;br /&gt;3. Purchase data bundle on MiFi/Hynet flex; and&lt;br /&gt;4. Check data bundle balance available on your MiFi/Hynet flex device.&lt;br /&gt;Kindly be informed that if you come across the term &amp;#39;MSISDN&amp;#39; in the course of trying out the service, it simply means phone number.&lt;br /&gt;Anytime I choose to access my MTN MiFi data balance, I dial *131*500# and select option 4 directly on my phone. Both main and bonus data will be displayed for you.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</description>
  <pubDate>Fri, 27 Aug 2021 15:13:16 GMT</pubDate>
  <link>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015579</link>
  <source url="https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015579" />
  <guid>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015579</guid>
  

  <fb20:id>7015579</fb20:id>
  <fb20:type>answer</fb20:type>
  <fb20:comment-count>0</fb20:comment-count>
  <fb20:author-profile>https://community.mtnnigeria.net/users/17689382</fb20:author-profile>
  <fb20:author-avatar>theme-c/avatars/48.png</fb20:author-avatar>
  <fb20:question-id>2760978</fb20:question-id>
  <fb20:question-body>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I bought a Mifi device from your shop at Ikeja City mall&lt;br /&gt;S/N 320513884549&lt;br /&gt;IMEI: 867462052329632 &lt;br /&gt;and MTN line 08104170681&lt;br /&gt;and I was told I will get twice the data I purchase in the first six months. upon activation I got a message the message below&lt;/p&gt;&lt;p&gt;Thank you for purchasing MTN MiFi device. You have received FREE 30GB data expires 28/07/2021 22:38:00. You are also qualified for 100% bonus on data bundles from N3500 to N20000 you buy for the next 6 months. Click &lt;a href=&quot;https://mymtn.com.ng/&quot; rel=&quot;nofollow&quot;&gt;https://mymtn.com.ng/&lt;/a&gt; to buy a data plan.&lt;/p&gt;&lt;p&gt;I bought data twice (N20,000 each) I did not get the bonus.&lt;/p&gt;&lt;p&gt;I called your customer care severally with my other MTN line 08039162442 and I got several RUDE responses without any resolution.&lt;/p&gt;&lt;p&gt;I spoke to someone from your IT department who literally swore that I will not get the bonus and that nothing can be done.&lt;/p&gt;&lt;p&gt;Upon several calling and complaining, yesterday I was told I can load data and I will now get the 100% bonus. &lt;br /&gt;I loaded N20,000 and yet I did not get any bonus.&lt;/p&gt;&lt;p&gt;Your customer service reps are now so rude and very unfriendly.&lt;/p&gt;&lt;p&gt;This issue was first reported August 9th. That’s more than 2 weeks ago!&lt;/p&gt;&lt;p&gt;Please I want this resolved and my data credited. I have recharged N60,000 so far.&lt;/p&gt;&lt;p&gt;Please I do not want to hear it is not possible. I don’t mind copying all the regulators and getting influencers to send out my complaint.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</fb20:question-body>
</item>

    <item>
  <title>Answer from IKECHUKWU</title>
  <dc:creator>IKECHUKWU</dc:creator>
  <description>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;From my own experience using the MTN 4G Mifi device, the 100% bonus data offer is real, provided you purchase data bundles from N3,500 to N20,000 for 6 months on the new SIM that is bundled with your  MTN MiFi device. I will recommend these steps for you to access your main and bonus data and I assure you that it works for me:&lt;br /&gt;Kindly dial *131*500# to link your Mifi phone number to the number on your phone. This will lead you to the following prompts:&lt;br /&gt;1. Link MiFi/hynet flex;&lt;br /&gt;2. Recharge MiFi/Hynet flex;&lt;br /&gt;3. Purchase data bundle on MiFi/Hynet flex; and&lt;br /&gt;4. Check data bundle balance available on your MiFi/Hynet flex device.&lt;br /&gt;Kindly be informed that if you come across the term &amp;#39;MSISDN&amp;#39; in the course of trying out the service, it simply means &amp;#39;phone number&amp;#39;.&lt;br /&gt;option 1 helps you link your phone number to your Mifi number after which you can go to option 4 to view your main and bonus data directly from your phone without removing your MTN Mifi SIM from the modem. On each occasion you want to use any of the 4 prompts or options on the service, kindly dial *131*500#.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</description>
  <pubDate>Fri, 27 Aug 2021 15:01:32 GMT</pubDate>
  <link>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015543</link>
  <source url="https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015543" />
  <guid>https://community.mtnnigeria.net/questions/2760978-mtn-fraudulent-activities-need-contact-regulators/answers/7015543</guid>
  

  <fb20:id>7015543</fb20:id>
  <fb20:type>answer</fb20:type>
  <fb20:comment-count>0</fb20:comment-count>
  <fb20:author-profile>https://community.mtnnigeria.net/users/17689382</fb20:author-profile>
  <fb20:author-avatar>theme-c/avatars/48.png</fb20:author-avatar>
  <fb20:question-id>2760978</fb20:question-id>
  <fb20:question-body>&lt;div class=&quot;body &quot;&gt;
          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;I bought a Mifi device from your shop at Ikeja City mall&lt;br /&gt;S/N 320513884549&lt;br /&gt;IMEI: 867462052329632 &lt;br /&gt;and MTN line 08104170681&lt;br /&gt;and I was told I will get twice the data I purchase in the first six months. upon activation I got a message the message below&lt;/p&gt;&lt;p&gt;Thank you for purchasing MTN MiFi device. You have received FREE 30GB data expires 28/07/2021 22:38:00. You are also qualified for 100% bonus on data bundles from N3500 to N20000 you buy for the next 6 months. Click &lt;a href=&quot;https://mymtn.com.ng/&quot; rel=&quot;nofollow&quot;&gt;https://mymtn.com.ng/&lt;/a&gt; to buy a data plan.&lt;/p&gt;&lt;p&gt;I bought data twice (N20,000 each) I did not get the bonus.&lt;/p&gt;&lt;p&gt;I called your customer care severally with my other MTN line 08039162442 and I got several RUDE responses without any resolution.&lt;/p&gt;&lt;p&gt;I spoke to someone from your IT department who literally swore that I will not get the bonus and that nothing can be done.&lt;/p&gt;&lt;p&gt;Upon several calling and complaining, yesterday I was told I can load data and I will now get the 100% bonus. &lt;br /&gt;I loaded N20,000 and yet I did not get any bonus.&lt;/p&gt;&lt;p&gt;Your customer service reps are now so rude and very unfriendly.&lt;/p&gt;&lt;p&gt;This issue was first reported August 9th. That’s more than 2 weeks ago!&lt;/p&gt;&lt;p&gt;Please I want this resolved and my data credited. I have recharged N60,000 so far.&lt;/p&gt;&lt;p&gt;Please I do not want to hear it is not possible. I don’t mind copying all the regulators and getting influencers to send out my complaint.&lt;/p&gt;&lt;/div&gt;
          &lt;div class=&quot;body-ft&quot;&gt;&lt;/div&gt;
        &lt;/div&gt;</fb20:question-body>
</item>


  </channel>
</rss>