[MTN Community ] Follow: Why is my refund taking forever? en https://community.mtnnigeria.net/ Wed, 08 Sep 2021 07:30:42 GMT Wed, 08 Sep 2021 07:30:42 GMT answers Lovelyn <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Shey you don contact them for any of the means below. When I get my issue I contact them through the option below<br />From an MTN line: 180<br />From other networks: 08031000180<br />From outside the country: +2348031000180<br />Email<br />Send us an email:<br />customercareng@mtn.com<br />MTN Stores<br />Visit any MTN Service Centre closest<br />to you<br />Facebook<br /><a href="http://www.facebook.com/MTNLoaded" rel="nofollow">http://www.facebook.com/MTNLoaded</a><br />Instagram<br /><a href="https://www.instagram.com/mtnng" rel="nofollow">https://www.instagram.com/mtnng</a><br />WhatsApp<br />09033000001<br />Live Chat<br />Click HERE to chat with a customer<br />care agent</p></div> <div class="body-ft"></div> </div> Wed, 08 Sep 2021 07:30:42 GMT https://community.mtnnigeria.net/questions/2768776-refund-taking-forever/answers/7041099 https://community.mtnnigeria.net/questions/2768776-refund-taking-forever/answers/7041099 7041099 answer 0 https://community.mtnnigeria.net/users/16311131 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/1d211ecbe3b4f5e7/avatar_normal.png?3389a2e 2768776 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I paid 20,000 Naira for 100gb data plan on my mifi on Aug 12, 2021 but till now, no data and no refund. MTN promised to refund me but till now, this hasn’t been done.</p></div> <div class="body-ft"></div> </div> Ifeanyi <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Tunji, I know MTN do refund failed transactions, sometimes the delay may be from your bank, if your bank is your point of purchase, resolutions are always quicker when you contact them because they are the one that will credit your account.<br />You can also contact MTN support for assistant.<br />You can contact MTN support via any of these channels:<br />1. MyMTN App<br />2. Facebook: @MTNLoaded<br />3. Instagram: @MTNNG<br />4. Live Chat: <a href="http://bit.ly/2OC5bHz" rel="nofollow">http://bit.ly/2OC5bHz</a><br />5. Email: customercareng@mtn.com<br />6 .WhatsApp: 09033000001</p></div> <div class="body-ft"></div> </div> Tue, 07 Sep 2021 18:41:03 GMT https://community.mtnnigeria.net/questions/2768776-refund-taking-forever/answers/7040539 https://community.mtnnigeria.net/questions/2768776-refund-taking-forever/answers/7040539 7040539 answer 0 https://community.mtnnigeria.net/users/17653498 theme-c/avatars/48.png 2768776 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I paid 20,000 Naira for 100gb data plan on my mifi on Aug 12, 2021 but till now, no data and no refund. MTN promised to refund me but till now, this hasn’t been done.</p></div> <div class="body-ft"></div> </div>