[MTN Community ] Follow: Block my friend stolen sim

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:38:43 GMT

You will be assisted with your request if you are able to provide the correct details below.

Kindly provide the affected phone number and correct answers to the below Security Questions for Ownership Verification and assistance.

• Full name used in registration
• Year of Activation
• Date of Birth
• Tariff Plan
• PUK
• Last Recharge Amount
• Last Recharge date
• Account Balance
• Residential Address
• Mother’s Maiden Name
• Frequently dialed numbers
• Last number called
• Last data bundle activated
• Type of phone/device
• Active VAS on the line.
• The last date a sim swap was
done on your line.

~Ighedoise

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:38:03 GMT

We assist you to block the line if you were the one who registered the line for your friend and you can provide the registration and usage details of the line.
~Ighedoise

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:37:09 GMT

Kindly ask your friend to contact us with the sim registration and usage details of the line for checks and further support. ~Ighedoise

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:36:30 GMT

Secondly, we do not oblige a request to block a line if a third party is requesting for assistance to block a line. ~Ighedoise

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:35:35 GMT

Kindly ask your friend to contact his/her bank to prevent authorized access to the bank account if the line is linked to the bank account. ~Ighedoise

Answer from MTNNigeria

MTNNigeria — Mon, 06 Feb 2023 00:34:43 GMT

I am deeply sorry for your friend's stolen line. ~Ighedoise