[MTN Community ] Follow: Airtime complaint en https://community.mtnnigeria.net/ Sat, 03 Jun 2023 12:30:03 GMT Sat, 03 Jun 2023 12:30:03 GMT answers MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>May I know the date of the transaction and the channel used? ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:30:03 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251762 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251762 8251762 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>However, we can check the details on the wrong line, if the airtime is still there, a reversal request will be forwarded for approval, once approved, the remaining airtime on the wrong line will be moved to the correct number. ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:29:30 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251761 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251761 8251761 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>ou can send an sms if you have called and it is responding.. The reason is that if the wrong line used the airtime, we might not be able to assist you. It is very paramount you contact the wrong phone so that the user will understand that the airtime is not a gift.</p><p> ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:29:18 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251760 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251760 8251760 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>The resolution of this issue does not seat with us. Our support team will investigate the recharge made to reverse the amount remaining on the wrong line, that is after checks, the airtime is still on the wrong line.<br /> ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:28:57 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251759 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251759 8251759 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Informing us is the best you have done, however, our support team might not be able to assist if the money is no longer on the wrong line while attempting to reverse the airtime to intended line. ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:28:40 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251758 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251758 8251758 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>If no, contact the wrong phone number for a reversal assitance. ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:28:10 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251757 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251757 8251757 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>May I know if you have contacted the wrong phone number soliciting reversal assistance? ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:27:33 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251755 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251755 8251755 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div> MTNNigeria <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am sorry for the challenge. ~Ighedoise</p></div> <div class="body-ft"></div> </div> Sat, 03 Jun 2023 12:26:44 GMT https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251754 https://community.mtnnigeria.net/questions/3185823-airtime-complaint/answers/8251754 8251754 answer 0 https://community.mtnnigeria.net/users/15450365 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/319064edc627ddcf/avatar_normal.png?3389a2e 3185823 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Mistakenly I send airtime worth of 2000 to this line 08145429242 and have been trying to reach the person, is number isn&#39;t going true</p></div> <div class="body-ft"></div> </div>