Welcome to the

MTN Community

Answered question

How can I reverse 6gb for week to 3gb for a month which I mistakenly press

I wanted to subscribe for 3gb data plan for one month I mistakenly press 6gb for a week

Awolana
Awolana

Awolana

Level
0
1 / 100
point
Ifeanyi
Ifeanyi

Ifeanyi

Level
2
1278 / 2000
points

Hi Awolana, MTN do reverse wrong data activation if you have not used the bundle, just contact their support channels, they will help you to reverse it. If you did it via your bank account, you will be required to provide the reference number of the transaction and other details.
You can contact their support via any of these channels.
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001

Did you find this useful ?

No (0)

Yes (1)

100%

100% of users found this answer useful