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Unanswered question

MTN keep my number service

I want to subscribe for MTN keep my number service but what I get is that' "Number does not exist in Sim Registration System". What do I do please?

Osita Kingsley
Osita Kingsley

Osita Kingsley

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0
1 / 100
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Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
3
2269 / 5000
points

Hi Osita, currently, if you have not linked your NIN to your line, you will not be able to activate MTN Keep My Number service. If your NIN has been successfully verified; then, it must be an issue. You need to contact MTN support for more investigation and resolution in case if your line is not properly registered.
You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001