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Unanswered question

I never borrowed data

I never bought any data this morning and I was minus 1,384naira I can't pay that stall. What data I never used .I have a data and i don't borrowed data.i have never borrowed data since ever Mtn has been existing .so you better cleans your shit

Julius
Julius

Julius

Level
0
1 / 100
point

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
3
2269 / 5000
points

Hi Julius. sometimes when your data balance is low and you are on facebook, the facebook app may cross sell MTN XtraByte for you to borrow and continue your browsing, if you accept, the XtraByte will be credited on your line and your main account will be debited. But if you never did such, you need to contact MTN support for checks and resolution. They can reverse the bundle if the XtraByte is not in use.

You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001