Welcome to the

MTN Community

Unanswered question

Why did my SIM stopped calling

Few minutes ago, I noticed I couldn't make calls on my SIM nor check account balance. It's been so worrisome

Mujeeb
Mujeeb

Mujeeb

Level
0
1 / 100
point

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
4
5000 / 5000
points

Hi Mujeeb, it may be a temporal system issue from MTN, just power off and power on your phone, it will be okay, but if the issue persist, you need to contact MTN support for more investigation and resolution.

You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001