Unable to activate My MTN NG app on my iPhone. Error is “please ensure your device is connected to the internet and try again”. I am connecting with my phone and it is on the...
Hello Arnold,
Here are some troubleshooting tips for you to resolve the issue:
1. Restart your iPhone then check if this fixes the issue.
2. Clear the cache memory of the...
NIN STATUS CHECK:
Dial *785#, follow the prompt to check the status of the NIN summited on your line, you can also check via myMTN app.
You can also check your SIM-NIN status...
To Retrieve the PUK via USSD Self Service, dial *123*7*3# or dial *123# (MTN’s self-service USSD dial) and follow the prompt of inputting ‘7’-Self-Service, then ‘3’-Get your PUK...
