Hi Dauda, It could be that the SIM swap was not successful, if the SIM is not active after 24 hours, you need to go back to the office where you did the SIM swap, you will be...
Please my phone was stolen on the 5th of November. I was able to block the line on the 8th which was on Monday. But before that the person was able to purchase airtime with my...
Hi Henry, sorry that your money was stolen. You will need to contact police, police will get a court injunction for the investigation. MTN can only release third party...
I am deeply sorry for your missing line.
Kindly contact your bank to prevent an authorized access to your bank account if the line is linked to your bank accounts.
Sim swap by...
Hi Anthony, just contact MTN support, they will resend the voucher code to you.
You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded...
I bought a Mifi device from your shop at Ikeja City mall
S/N 320513884549
IMEI: 867462052329632
and MTN line 08104170681
and I was told I will get twice the data I purchase...
