Answered question

Complaints about MTN eco Lumos machine payment not reflecting

I subscribe for the eco Lumos machine monthly plan since 30/06/2022.The subscription payment is not reflecting on the machine uptil now.They machine as cut off their light since 1:00am this morning.I paid #7,200:00 as my monthly plan subscription charges but am not enjoying what I paid for.I have been complaining to the customer service since 30/06/2022 at about 4:00pm of that day but nothing as been done about this abnormalities from your side.They say customer always right.

RASAKI OLAYINKA

RASAKI OLAYINKA

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41 / 100
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Answer count: 1 answer

Category: Community

Author name: RASAKI OLAYINKA

Date: July 04, 2022

: almost 2 years ago

Hits: 238 views

question: q

RASAKI OLAYINKA

RASAKI OLAYINKA

Level: 0

41 / 100
points

Dear Customer, you have successfully subscribed to ECO L2048 1M and N7200.0 deducted from your account. Your service will expire on 30/07/2022 . Dial *447# to manage your services and Opt-in to Auto-renewal. Thank you!
This is my proof of payment.
This is my phone number 08035591054