Hi Faslord, MTN does not have provision for online SIM swap. It is a regulatory directive from NCC that SIM swap activities can only be done at their offices
I am deeply sorry for your missing line.
Kindly contact your bank to prevent an authorized access to your bank account if the line is linked to your bank accounts.
Sim swap by...
Hi Remilekun, Sorry about the loss of your SIM. To retrieve your line, kindly visit any MTN outlet with your NIN/NIN slip. You are expected to purchase a welcome back SIM for...
I bought a Mifi device from your shop at Ikeja City mall
S/N 320513884549
IMEI: 867462052329632
and MTN line 08104170681
and I was told I will get twice the data I purchase...
Hi Maureen, check if the SIM is showing network signal on your phone, if the SIM is showing network signal, you can power off your phone and try it again.
If the SIM is not...
