Hi Favour, before you can transfer credit for the first time, you have to change the PIN from the default PIN (which is 0000) to a new PIN via SMS or using USSD below:
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Hi Diana, To Reset your PIN- dial *321#; *600#; or *777#, select option 1 for Airtime Share, Select option 3 to Reset PIN, enter your mother's maiden name, enter your Date of...
Simply dial *321#, select 1 (Airtime transfer), and follow the prompts to reset your PIN. You will be required to answer 3 questions to validate ownership of the line. When...