Answered question
How can i further retrieve my puk code, after calling to support but it can’t get helped due to system issues
With an alternative phone number, Dial *123*7*3# or dial *123# (MTN’s self-service USSD dial) and follow the prompt of inputting ‘7’-Self-Service, then ‘3’-Get your PUK code to access the service.
You will be required to answer 3 questions to validate ownership of the line. When answered correctly, the PUK Code will be displayed on the 3rd party phone and SMS shared also.