You can retrieve your PUK via the USSD Self-Service by simply dialing *123*7*3# or dial *123# (MTN’s self-service USSD dial) on any MTN line and follow the prompt of inputting ‘7’-Self-Service, then ‘3’-Get your PUK code to access the service. You would be required to answer 3 questions to validate ownership of the line. When answered correctly, the PUK Code will be displayed on the 3rd party phone and SMS shared also.
Alternatively, you may kindly provide the following information to enable me to confirm SIM ownership and assist you with your PUK. The affected number Full name used in the registration Year of Activation Date of Birth Residential Address used for registration Mother’s Maiden Name used for registration Tariff Plan 5 Frequently dialed numbers.
