Paid for data on my mtn app,but I didn’t receive it

Y'ello, you have initiated a transaction with ref : 12002831725003662098 for 15GB Weekly Bundle at N2000.0. If you did not initiate this request kindly call 300.

I don't understand

Beneficiary Name: CORALPAY-NextGen PG Beneficiary Account #: 7054576693 Beneficiary Bank: Wema Bank Sender Name: FUNMILAYO ESTHER OLUWOLE Sender Account #: 5529530877...

I subscribed for the 5000 naira mtn hot deals combo package on my MTN app through Airtime, I was debited but was not given the data. What is the problem and what should I...