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Why I'm not eligible for *312*100# and *312*88#

Ever since i got the update of *312*88# and *312*100# I can't subscribe to it what can I do please to be eligible for the both offer

Blissful
Blissful

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Egokiphovwen
Egokiphovwen

Egokiphovwen

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Ever since I got the update of *312*88# and *312*100# I can't subscribe to it what can I do please to eligible for the both offer