I need to reactivate my eSIM

I am in qatar presently , ,my simcard prompt sim error. 1. please i will need a new sim card or esim 2. i need to keep my mtn sim card number

Please i use esim on my iphone but i want to use my physical sim back so when i put it inside a phone it didnt ask me to put puk number to reactivate the physical back. How do i...

I need to know if there are virtual options to having to go meet customer service to get an eSIM. I see that the eSIM service has been here since 2020, surely MTN must have...