Welcome to the

MTN Community

Answered question

My line just got deactivated, how do I reactivate my line without visiting any mtn outlet.

Sim deactivated

Yusuph
Yusuph

Yusuph

Level
0
1 / 100
point
Ifeanyi
Ifeanyi

Ifeanyi

Level
4
5000 / 5000
points

Hi, Yusuf. MTN does not have provision for online SIM retrieval at the moment, you must visit their office to retrieve your line.
You can dial *123*7*1# to get information on the location of any of their shops closer to you.
When you dial the code, you will be required to enter your State, then your Local Government Area, you will receive SMS on the nearest MTN office address in your location, or you can use this link: https://www.mtnonline.com/personal/find-a-store/

Did you find this useful ?

No (11)

Yes (8)

42%

42% of users found this answer useful