I need to restart (switch Off/On) the Hynetflex router. Using the on/off swich at the back does not work because of the battery backup inside the device, Any advise is... View more
Hi. Sorry about your Hynetflex router issue. You can write MTN on Facebook or other channels for help. For Facebook, it's MTNLoaded and WhatsApp, 09033000001. Other contact... View more
Hi Buny, If your WiFi modem is 4G enabled, you can use the new MTN 4G bonus offer on it.
MTN 4G Connect is an offer that rewards MTN customers who newly upgraded their SIMs... View more
Hi Abdulgaffar, MTN does not do SIM registration update via online, you need to visit any of their office closer to you to do your SIM registration update.
You can dial... View more
Hi Ejike, you need to contact MTN support for them to remove your number as a student account on mpulse.
You can contact MTN support via any of these channels:
1. MyMTN App
2... View more
Hi Garba, MTN SIM upgrade is restricted only at their office, they do not have provision for online or self SIM upgrade.
You can dial *123*7*1# to get information on the... View more
My community, MAGBON,in Abeokuta south LG,is diametrically void of MTN networking services, complained raised and an engineer has been to the community and confirmed this... View more
Hi Akolade, I know MTN is always expanding their network coverage, you can contact their support for follow up on your mast request
You can contact MTN support via any of these... View more
Hi, Yusuf. MTN does not have provision for online SIM retrieval at the moment, you must visit their office to retrieve your line.
You can dial *123*7*1# to get information on... View more
Hi Abisodun, you need to contact MTN support for them to block your SIM.
You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3... View more
Hi Blessing, you will need to contact MTN support for them to change the Lumos device to your number, the consent of the first user may be required before the change can be done... View more
Hi Ubido, the issue will likely be a system glitch, you can contact MTN customer care for possible resolution.
You can connect with them via any of these channel
1. MyMTN App... View more
