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Unanswered question

Poor Bandwidth in my location

I reside in this particular area.
Idigbaro, ologuneru-ẹruwa road, Ibadan.

I have been having poor network issues especially in the evening

The device I use is mtn hynet flex

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
3
2269 / 5000
points

Hi Adebayo, you can check if your HyNetflex device network mode is on 4G Auto, if it is not on 4G Auto, you can change it to see if the network issue will improve.
Kindly find below steps on how to switch from 3G to 4G Auto mode on your HyNetFlex Device:
• Click on the HyNetflex Mobile Interface installed on your system or simple click the link http:192.168.0.1 while your HyNetflex is powered on.
• Login with the HyNetflex website password
• Disconnect MIFI connection
• Click on Advance Settings
• Click on Network Settings
• Network Selection, Check Automatic
• Click on drop down menu to select 4G Auto
• Click on Apply
• Reconnect MIFI and you are good to go.

If the issue persist after this, you can contact MTN support for assistant on the network issue.

You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001