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Unanswered question

Why did I withdrew from bank with Momo app without been credited but debited by bank

Momo number 08142354268
Amount #15,000 twice
Affected Bank: Access Bank
Date 10 12 2021

Miftau
Miftau

Miftau

Level
0
2 / 100
points

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
3
3560 / 5000
points

Hi Miftau, you need to wait for 24 hours to see if the money will be credited to your MoMo wallet or be reversed to your bank account. If non happened, you need to contact your bank or MTN support with the details of the transaction like date, amount, reference number and channel of funding for assistant. you can dial 182.

You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001