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Why is Momo withdrawal always failing without being resolved...but you will be told is resolved..is totally unfair...

Please help, my question is why is MTN MOMO withdrawal failing and never credited back to our bank account or credited to our Momo wallet, no matter how hard we try to escalate...nothing will be resolved I lost 4,000 last month and I'm about to lose 65,000 which I cant beer.....
below are my transaction details....

Here are the details....

Recepient Bank: keystone bank

Recepient Acct number: 6017981659

Customers phone number:08061642154

Transactions ID: non

Momo Agent phone: number:09060505649

Date of Transaction: 19/12/2021

Christian
Christian

Christian

Level
0
1 / 100
point
Mustapha
Mustapha

Mustapha

Level
0
41 / 100
points

Same to me yet

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