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Why is my device or SIM SMS not working on my 4G MIFI ?

On my MIFI Modem, when I click on device sms, the user interphase does not come.
It says waiting and keeps rolling and nothing happens.
I will have to force shut down and restart the app.
I cannot view messages received.
I have tried MTN's "Resolve SMS Issues on MiFi Device" but issue not resolved.
Please help.

Omotunde
Omotunde

Omotunde

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Godwin
Godwin

Godwin

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45 / 100
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It says waiting and keeps rolling and nothing happens

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