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Unable to activate My MTN NG app on my iPhone

Unable to activate My MTN NG app on my iPhone. Error is “please ensure your device is connected to the internet and try again”. I am connecting with my phone and it is on the internet.

Arnold
Arnold

Arnold

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Author name
Arnold
Date
September 02, 2022
over 1 year ago
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1058 views
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Sidney

Sidney

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445 / 750
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Hello Arnold,

Here are some troubleshooting tips for you to resolve the issue:

1. Restart your iPhone then check if this fixes the issue.
2. Clear the cache memory of the affected app(MyMTN NG).
3. Uninstall and reinstall the MyMTN NG app.

Author name
Sidney
Date
answer
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