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Unable to activate My MTN NG app on my iPhone

Unable to activate My MTN NG app on my iPhone. Error is “please ensure your device is connected to the internet and try again”. I am connecting with my phone and it is on the internet.

Hello Arnold,

Here are some troubleshooting tips for you to resolve the issue:

1. Restart your iPhone then check if this fixes the issue.
2. Clear the cache memory of the affected app(MyMTN NG).
3. Uninstall and reinstall the MyMTN NG app.

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