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Answered question

Block my friend stolen sim

My friends phone was stolen and the person is using it to withdraw his money on opay,, this is the number +234 706 563 5808

Edwin
Edwin

Edwin

Level
0
1 / 100
point
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Kindly ask your friend to contact his/her bank to prevent authorized access to the bank account if the line is linked to the bank account. ~Ighedoise

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Answers

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

I am deeply sorry for your friend's stolen line. ~Ighedoise

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Secondly, we do not oblige a request to block a line if a third party is requesting for assistance to block a line. ~Ighedoise

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Kindly ask your friend to contact us with the sim registration and usage details of the line for checks and further support. ~Ighedoise

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

We assist you to block the line if you were the one who registered the line for your friend and you can provide the registration and usage details of the line.
~Ighedoise

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

You will be assisted with your request if you are able to provide the correct details below.

Kindly provide the affected phone number and correct answers to the below Security Questions for Ownership Verification and assistance.

• Full name used in registration
• Year of Activation
• Date of Birth
• Tariff Plan
• PUK
• Last Recharge Amount
• Last Recharge date
• Account Balance
• Residential Address
• Mother’s Maiden Name
• Frequently dialed numbers
• Last number called
• Last data bundle activated
• Type of phone/device
• Active VAS on the line.
• The last date a sim swap was
done on your line.

~Ighedoise