Why didn't my data renew

Reusing an old router

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I came to Lagos at 7th Oct,23, Bought a new MTN Sim from the MTN head office,Lagos with respect to VISA details I have got the sim for 3 months service and then I need to renew...

I subscribed for the 5000 naira mtn hot deals combo package on my MTN app through Airtime, I was debited but was not given the data. What is the problem and what should I...