Welcome to the

MTN Community

Answered question

I can't send messages with my Mtn line 08138251424.what would be the issue

Why can't I send messages on my Mtn line 08138251424

Ebiweni
Ebiweni

Ebiweni

Level
0
1 / 100
point
Answer count
6
Category
Community
Author name
Ebiweni
Date
July 24, 2023
10 months ago
Hits
2683 views
question
q
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Kindly use the below details to correct the message center number of your line.

On your phone, kindly visit your message settings, select SMS or Text Messages, then choose MTN, select Message Centre and edit by deleting any number you see there. Type in +234 803 000 000 (no space should come in between the numbers you are typing).

Select the message icon on your device, select the 3 dotted icon on the top right Conner of the device, select more settings,select text message (sms) settings, select sms service center, select MTN, you will see the message center number, correct it and save the details.

After doing this, switch off your phone for 10 seconds and switch it on again.

Kindly be informed that SMS cost is N4.10 per SMS, which is a page of 160 characters including full stops, question marks, commas, etc.
~Ighedoise

Author name
MTNNigeria
Date
answer
a

Did you find this useful ?

(3)

(1)

25%

25% of users found this answer useful

Answers

MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

I am sorry for the challenge. ~Ighedoise

Author name
MTNNigeria
Date
answer
a
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Share with me the error message you receive while attempting to send an sms and the current airtime balance on your line. ~Ighedoise

Author name
MTNNigeria
Date
answer
a
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Checks affirm you have N66.84 on the Xtratime balance on your line. ~Ighedoise

Author name
MTNNigeria
Date
answer
a
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Kindly revert to us for further support after using the details above, the issue persists. ~Ighedoise

Author name
MTNNigeria
Date
answer
a
MTNNigeria
MTNNigeria

MTNNigeria

Level
4
5000 / 5000
points

Thanks for being a part of the Y’ello family! #EverywhereYouGo.

We sincerely appreciate your patronage and the fact that you are pleased with our services.
Please feel free to reach us should you have any further inquiries.
We will be glad to exceed your expectations.

It is my pleasure to serve you today.
Glad we could help.

Join the MoMo revolution and experience a new way of living, Dial *671# to start...#MoMoTheFuture.

Is there anything else you would like me to assist you with?

Kindly visit MTN Community via this link https://community.mtnnigeria.net/ to enjoy a more exciting experience.
Thank you for trusting us to keep you connected over the past 20 years.

~Ighedoise

Author name
MTNNigeria
Date
answer
a