So sorry about your lost sim. This happened to me about 2 weeks ago, and below is the message from MTN Customer Care when I contacted them. They will also send you a sim swap...
Hi Remilekun, Sorry about the loss of your SIM. To retrieve your line, kindly visit any MTN outlet with your NIN/NIN slip. You are expected to purchase a welcome back SIM for...
I am deeply sorry for your missing line.
Kindly contact your bank to prevent an authorized access to your bank account if the line is linked to your bank accounts.
Sim swap by...
