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Unanswered question


Alternatively, you can retrieve the PUK via USSD Self-Service.

Simply dial *123*7*3# or dial *123# (MTN’s self-service USSD dial) and follow the prompt of inputting ‘7’-Self-Service, then ‘3’-Get your PUK code to access the service

You would be required to answer 3 questions to validate ownership of the line. When answered correctly, the PUK Code will be displayed on the 3rd party phone and SMS shared also.