I subscribed for 100MB data from my bank account and I was debited but did not receive the data

Two 750mb from my bank account. #1000 was debited from my account today 24/01/24

Debit: 202XXXX057 Amt: NGN100.00 Date: 28-DEC-2023 22:22:38 Desc: QS894:DT/101300011788991389/234803375707. Bal: NGN32,751.53CR. Dial *894*11# to get loan

I subscribed for 15G data for 3500 naira from my bank account this morning and was debited but did not receive the data

Debit: 202XXXX057 Amt: NGN4,000.00 Date: 29-DEC-2023 13:30:17 Desc: QS894:DT/101300011793556263/234906342363. Bal: NGN28,537.57CR. Dial *894*11# to get loan