I subscribed for 100MB data from my bank but did not receive it while I was debited

Debit: 202XXXX057 Amt: NGN100.00 Date: 29-DEC-2023 10:16:56 Desc: QS894:DT/101300011791752935/234803375707. Bal: NGN32,537.57CR. Dial *894*11# to get loan

Two 750mb from my bank account. #1000 was debited from my account today 24/01/24

I subscribed for 15G data for 3500 naira from my bank account this morning and was debited but did not receive the data

Debit: 202XXXX057 Amt: NGN4,000.00 Date: 29-DEC-2023 13:30:17 Desc: QS894:DT/101300011793556263/234906342363. Bal: NGN28,537.57CR. Dial *894*11# to get loan