Kindly provide the following details to aid resolution: Phone number Full name used in registration Year of Activation Date of Birth
Residential Address used for registration Mother’s Maiden Name used for registration Tariff Plan PUK
Last Recharge Amount Last Recharge date Frequently dialed numbers Last number called Last data bundle activated Active services or subscription on customer lines e.g data, Xtratime, callerfeel, callertunez Last time a SIM swap was carried out on the line.
To protect your stolen or lost mtn sim . Simply dial 123*7*4# on any mtn line. Please note that this service is free. -EI