Hi Afolabi. I know MTN XtraTime is not automatic, it is only given on request. You need to check if someone borrowed airtime with your line.
Sometimes, when you are on facebook... View more
Gm, if MTN didn't rectify my issue today, I will be force to take all available means to seek justice. As at 30th of November, I have a personal balance of 2400,on December one... View more
Hi Mujeeb, it may be a temporal system issue from MTN, just power off and power on your phone, it will be okay, but if the issue persist, you need to contact MTN support for... View more
Hi Victoria, There are two activation requirement plans:
Credit Based Plan
Filled and signed Subscriber Agreement Form at MTN office
National Identification Number (NIN)... View more
Hi Haruna, MTN do automate their postpaid bill payment process, you are not supposed to be suspended for 4 days after paying your monthly bills. You need to contact MTN support... View more
Hi Ahmad, you need to contact MTN support for assistant, they will reverse the unused balance to the correct phone number if the airtime has been tampered with on the wrong line... View more
