Hi Bright, you need to check if you are connected to MTN Preferred roaming network in your location. If you are not connected to preferred roaming network, you may not receive... View more
Hi Ali, you are supposed to receive SMS confirmation on every MTN share transaction; however, for further confirmation, you can contact MTN Support for assistant.
You can... View more
Whenever I try to activate the 3 year Keep My Number service using *365*3#. It says says my number is not in the Sim registration System. How do I get my number in the Sim... View more
Hi Joel, currently, if you have not linked your NIN to your line, you will not be able to activate MTN Keep My Number service. If your NIN has been successfully verified; then... View more
Ever since I entered UK in Oct 4, there's no MTN signal in my phone, Pls help me. This is the phone number: 0803 282 9884. I even subscribed to roaming bundle twice , yet no MTN... View more
Hi Ubong, you need to roam your line with any of the MTN preferred roaming partners in UK. You can roam with Vodafone or Telefonica O2.
Just power off and power on your phone... View more
Yes, you can recharge your line, but I will advice that if it has been up to one year that you stopped using the line, you need to contact MTN support first to confirm if the... View more
Hi Mustapha, to call Nigeria from Malaysia, you must have sufficient airtime on your balance, they charge you per minute not per second while roaming. Choose MTN preferred... View more
My we-chat was blocked and while trying to activate it, I was asked to send an sms to their number using my sim. Since then I've been trying to send the message and it hasn't... View more
Hello Plex,
Yes, you can use the MTN line while abroad. Kindly visit their website on https://www.mtnonline.com/personal/roaming-rates/
or You can also contact MTN via... View more
I've been 1 month abroad and I can't receive sms since that day. Previously I was receiving sms's. The only sms I can receive is the welcoming sms by MTN, every 2 weeks. I want... View more