Hi Ali, you are supposed to receive SMS confirmation on every MTN share transaction; however, for further confirmation, you can contact MTN Support for assistant.
You can... View more
Hi Nkiru, you can power off and power on your phone and choose any of the MTN preferred roaming networks in Canada, your phone may automatically select a network, if not, you... View more
Hi, Nkiru, You can check the roaming network your phone is connected to. To do this, visit https://www.mtnonline.com/personal/roaming-rates/ for the roaming network information... View more
Whenever I try to activate the 3 year Keep My Number service using *365*3#. It says says my number is not in the Sim registration System. How do I get my number in the Sim... View more
Hi Joel, currently, if you have not linked your NIN to your line, you will not be able to activate MTN Keep My Number service. If your NIN has been successfully verified; then... View more
If I do not make any calls or send any messages but I always get messages such as otp and bank alert for debits and credits on my Nigerian account on my mtn number...Will my... View more
Hi Chidera. your number will be recycled if you only receive SMS while roaming. You need to use your line to perform chargeable activities or you activate MTN Keep My Number... View more
Ever since I entered UK in Oct 4, there's no MTN signal in my phone, Pls help me. This is the phone number: 0803 282 9884. I even subscribed to roaming bundle twice , yet no MTN... View more
Hi Ubong, you need to roam your line with any of the MTN preferred roaming partners in UK. You can roam with Vodafone or Telefonica O2.
Just power off and power on your phone... View more
Yes, you can recharge your line, but I will advice that if it has been up to one year that you stopped using the line, you need to contact MTN support first to confirm if the... View more
Hi Mustapha, to call Nigeria from Malaysia, you must have sufficient airtime on your balance, they charge you per minute not per second while roaming. Choose MTN preferred... View more
Good day. I have been using my MTN line for a while since I came to Uganda in 2013 and latterly was Registered with my student visa of which right now I’m in Nigeria and I... View more
Hi Adamu, you need to contact MTN support to know the type of barring on your line, there could be many causes for that. It could be SIM registration barring or line... View more
