MTNNigeria

The affected phone number is also needed for investigations from here. ~Ighedoise

May I know the date of the transaction and the channel used? ~Ighedoise

However, we can check the details on the wrong line, if the airtime is still there, a reversal request will be forwarded for approval, once approved, the remaining airtime on...

ou can send an sms if you have called and it is responding.. The reason is that if the wrong line used the airtime, we might not be able to assist you. It is very paramount you...

The resolution of this issue does not seat with us. Our support team will investigate the recharge made to reverse the amount remaining on the wrong line, that is after checks...

Informing us is the best you have done, however, our support team might not be able to assist if the money is no longer on the wrong line while attempting to reverse the airtime...

If no, contact the wrong phone number for a reversal assitance. ~Ighedoise

I am sorry for the challenge. ~Ighedoise