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MTNNigeria

  • 39 questions asked
  • 245 answers
  • 99 best answers (40%)
  • Does MTN have an advertising platform?

    I need an advertising platform different from the traditional one, does MTN have an efficient mobile advertisement platform?
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    Yes MTN Mobile Ads offers diverse ways to advertise your products and services ranging from Push\SMS, Flash SMS, Location Based Advertising, MMS, CRBT\IVR (interactive Voice...
  • Why am I charged multiple times for text messages on my iPhone?

    I noticed I am being charged more than once for SMS I sent only once, why is this...
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    This usually happens when your iPhone's Message Notification is set on Repeat and there is network traffic, congestion on the sender's location or recipient's location. This...
  • How do I pay my Postpaid bill?

    Are there any other ways than coming to MTN store to make bill payments?
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    There are several ways to make postpaid bill payments. They are; 1. Mobile Apps/ Other Convenient Channels 2. Online Bank Transfer, Paydirect or Banking Hall 3. Recharge 4...
  • How do I pay phone bills for a small group every month?

    How do I get unique numbers for friends/family that I (instead of them) can pay their phone bills at the end of the month?
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    MTN Closed User Group (CUG) allows you create a community of users within a pre-defined group to make calls to one another at zero rates. It is convenient and control costs...
  • How do I stop getting unsolicited SMS?

    I have activated Do Not Disturb service on my line but I keep receiving unwanted SMS, why?
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    4
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    points
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    Learn why and what steps to take when you get pop up/unsolicited SMS after DND activation to put a lasting solution to unwanted SMS.
  • How do I solve cannot send SMS issues?

    I have sufficient airtime but my SMS has not been sent successfully, what could be wrong?
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    There could be issues with your message center number. Please ensure you have the correct message center number on your SMS settings. So go to; 1. Scroll to Message Menu 2...
  • How do I speak to an agent on 180?

    I really need to speak to a call center agent but keep getting different error messages, how do I reach an agent?
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    4
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    points
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    There are different possible reasons why you have not been able to speak to an agent on 180 ranging from your number being quarantined on the network, phone type issues and...
  • How do I roam at an affordable rate?

    I know roaming is important but can be pricey, what possible ways can I save while roaming?
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    There some ingenious ways to save while roaming with your MTN line from ensuring you are latched to our Roaming Partners to subscribing to the Super Roamer offer and turning off...
  • How do I get on MTN Postpaid?

    Is there a tariff plan that I can peg within my budget and pay at the end of the month?
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    4
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    points
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    MTN Postpaid allows you use first and pay later, you get a detailed bill every month for clarity of usage and helps to work within your budget or credit limit.
  • How do I choose from all the prepaid MTN tariff plans?

    MTN has quite a lot of tariff plans, how do I choose one suitable for...
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    points
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    Get details of our various tariff plans and the opportunity to compare between plans so that you migrate to a plan ideal for you.