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So sorry about your lost Sim, Henry. Sim swap by proxy is not available at the moment. This means you can only welcome back the line while in Nigeria. Apologies for the inconvenience this may cause you.

At the moment, you can activate Keep My Number to avoid disconnection, that is, if your number has been linked to your NIN.

Walter
Walter

Walter

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Hi Henry, I am sorry about the loss of your SIM. Kindly be informed that the proxy SIM swap is currently not available on the MTN network. However, your physical presence is required at the office with your NIN/NIN slip.