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Answered question

what is the process to retrieve a lost or damaged sim?

how can I retrieve a lost sim?

Victoria
Victoria

Victoria

Level
0
13 / 100
points

Hi. Sorry about your lost sim card. Kindly visit any MTN office with your NIN card/NIN slip to enable you to perform a sim swap. Sim swap costs N400 only. Also, dial *123*7*1# for shop locator. Thank you.

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Answers

MTNNigeria
MTNNigeria

MTNNigeria

Level
3
2208 / 5000
points

Y'ello. Sorry about your lost sim. Kindly visit our office with your NIN card/slip to retrieve your line. The welcome back SIM cost N100. However, you may be required to buy airtime. Dial *123*7*1# for shop locator