Welcome to the

MTN Community

Unanswered question

Why my sim showing me insert sim

09066665672 and 08030841012 while I’m not living in Nigeria?

Alamin Abdulkadir
Alamin Abdulkadir

Alamin Abdulkadir

Level
0
1 / 100
point

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
4
5000 / 5000
points

Hi Alamin, you can try the SIM in another phone, if the issue persist, it means that the SIM has gotten damaged, you will need to do SIM swap. There is provision for SIM swap by proxy for our roaming customers; however, at the moment, the service is not available due to ongoing SIM registration audit by NCC.