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Unanswered question

Need to know why my account has not been credited as I recharge from my bank online app?

I recharged line from my bank app but I've not been credited by mtn

Olumide
Olumide

Olumide

Level
0
0 / 100
points

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
4
5000 / 5000
points

Hi Olumide, just wait for 24 hours to get the recharge value or a refund. If you do not get the recharge value or a refund after 24 hours, you need to contact your bank with the details of the transaction like: Phone number, amount, date and time of recharge, transaction reference number, for them to reverse the money to your account.