I brought airtime balance from mtn app qrcode，and scan with access bank app，but mtn account was not credited

Around 9 o'clock 9/11/2023, recharge From 1812655024, to MTN NIGERIA
Narration：TRF 202309117850193342240788229714 FRM JIAJIE CHEN TO MTN NIGERIA
Reference：NXG191640667063413611
recharge mtn phone number：+2348130237277
my email：Ramsun315@gmail.com