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Unanswered question

I'm not able to send sms to a Chinese number from my mtn line. Here is the affected number 08100970612

My we-chat was blocked and while trying to activate it, I was asked to send an sms to their number using my sim. Since then I've been trying to send the message and it hasn't gone through neither am I debited

Philip
Philip

Philip

Level
0
1 / 100
point

Answers

Ifeanyi
Ifeanyi

Ifeanyi

Level
4
5000 / 5000
points

Hi Philip, You need to contact MTN support unit for them to check your line, there could be reasons for that.
You can contact MTN support via any of these channels:
1. MyMTN App
2. Facebook: @MTNLoaded
3. Instagram: @MTNNG
4. Live Chat: http://bit.ly/2OC5bHz
5. Email: customercareng@mtn.com
6 .WhatsApp: 09033000001

Bintu
Bintu

Bintu

Level
0
92 / 100
points

Please visit one of our MTN office for more information s