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MTNNigeria
MTNNigeria

MTNNigeria

Level
3
2638 / 5000
points

I am sorry about the lost SIM card. Please note that you will need to request to block the SIM. ~ LO

MTNNigeria
MTNNigeria

MTNNigeria

Level
3
2638 / 5000
points

Kindly provide the following details to aid resolution:
Phone number
Full name used in registration
Year of Activation
Date of Birth

Residential Address used for registration
Mother’s Maiden Name used for registration
Tariff Plan
PUK

Last Recharge Amount
Last Recharge date
Frequently dialed numbers
Last number called
Last data bundle activated
Active services or subscription on customer lines e.g data, Xtratime, callerfeel, callertunez
Last time a SIM swap was carried out on the line. ~ LO

MTNNigeria
MTNNigeria

MTNNigeria

Level
3
2638 / 5000
points

We await your feedback.
This chat will be continued once you are available.
Kindly visit MTN Community via this link https://community.mtnnigeria.net/ to enjoy a more exciting experience. ~ LO