MTN Community

what are the Requirements for Consumer Postpaid Migration/Activation?

Victoria

Victoria

Level: 0

15 / 100
points

Answer count: 1 answer

Category: Community

Author name: Victoria

Date: November 07, 2021

: about 4 years ago

Hits: 745 views

question: q

Ifeanyi

Ifeanyi

Level: 4

5000 / 5000
points

Hi Victoria, There are two activation requirement plans: Credit Based Plan Filled and signed Subscriber Agreement Form at MTN office National Identification Number (NIN)...

Author name: Ifeanyi

Date: November 07, 2021

: about 4 years ago

answer: a

Yello how can I get out of suspension since I paid my monthly due please

I'm on suspension sfor 4 days now even though I paid my monthly due on 8 of this month.

Haruna

Haruna

Level: 0

1 / 100
point

Answer count: 1 answer

Category: Community

Author name: Haruna

Date: October 27, 2021

: over 4 years ago

Hits: 434 views

question: q

Ifeanyi

Ifeanyi

Level: 4

5000 / 5000
points

Hi Haruna, MTN do automate their postpaid bill payment process, you are not supposed to be suspended for 4 days after paying your monthly bills. You need to contact MTN support...

Author name: Ifeanyi

Date: October 28, 2021

: over 4 years ago

answer: a

Momo agent

Oluwatosin

Oluwatosin

Level: 0

1 / 100
point

Answer count: 1 answer

Category: Community

Author name: Oluwatosin

Date: August 29, 2021

: over 4 years ago

Hits: 154 views

question: q

Ifeanyi

Ifeanyi

Level: 4

5000 / 5000
points

Hi Oluwatosin, Do you want to be a MoMo agent or are you experiencing any issue using MTN MoMo service.

Author name: Ifeanyi

Date: August 29, 2021

: over 4 years ago

answer: a

I mistakenly recharge this number 07042663984 instead of 07042663981 from chipper cash a total amount of #7000

Please help me resolve this issue

Ahmad

Ahmad

Level: 0

1 / 100
point

Answer count: 4 answers

Category: Community

Author name: Ahmad

Date: August 25, 2021

: over 4 years ago

Hits: 3776 views

question: q

Ifeanyi

Ifeanyi

Level: 4

5000 / 5000
points

Hi Ahmad, you need to contact MTN support for assistant, they will reverse the unused balance to the correct phone number if the airtime has been tampered with on the wrong line...