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MTNNigeria

  • 39 questions asked
  • 245 answers
  • 99 best answers (40%)
  • How do I fix my Smart Feature phone freezing/ hanging issues?

    I noticed that from time to time my phone hangs/ freezes. What do I do to sort this out?
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    We apologize about when it freezes on MTN or KAI OS logo. This could be as a result of heavy internet activities on the device. Simply, Reset MTN Smart Feature Phone. Optimizing...
  • How can I save more files on my Smart Feature Phone?

    The 512 Internal memory in the Feature Phone is too small, I have more pictures I want to save?
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    4
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    points
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    Optimizing the Smart Feature Phone You can use an external SD Card for more space on the Smart Feature Phone. However you may not use an SD Card of more than 2GB.
  • How do I get internet settings for browsing?

    I just bought the smart feature phone, I need the configuration settings to start browsing?
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    4
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    points
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    1. Text SETTINGS to 3888, free of charge. The settings will be sent to you by SMS, please save the settings as soon as it is delivered to avoid deleting in error. 2. Use the...
  • How do I get the best browsing experience?

    Is there a preferred SIM slot for better browsing or it does not matter?
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    4
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    points
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    For the best browsing experience, set the MTN SIM as the Preferred Data SIM (SIM 1) This is the first and most important part of enjoying your dual SIM phone on the MTN Network...
  • How do I activate my SIM?

    To activate a new SIM please log in on the My Account page. You'll be able to see an option to activate your SIM option under the 'Get started' tab. We will then ask if you have...
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    Level
    4
    5000 / 5000
    points
    MTNNigeria
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    MTNNigeria

    Level
    4
    5000 / 5000
    points
    To activate a new SIM please log in on the My Account page. You'll be able to see an option to activate your SIM option under the 'Get started' tab. We will then ask if you have...