Hi Alamin, you can try the SIM in another phone, if the issue persist, it means that the SIM has gotten damaged, you will need to do SIM swap. There is provision for SIM swap by...
Dear Ifeanyi
Dormant/inactive lines, MTN will recycle prepaid lines after 360 days and Consumer lines after 540 days of inactivity (if the line is not used for any chargeable...
Dear Jude,
You can access your call log on MyMTN app for the past 3 months. When you logon to the app, click on the drop down menu, select Account History, you will see your...
Dear Yomi, You can re-register your SIM to correct your SIM registration details to be the same with your NIN.
You can visit MTN shop to re-register your line. Kindly take...
Dear Olamilekan,
It is possible that the person you are calling set his line on call divert or voice message, and also the network you are calling. You can confirm from the...
MTN call rates varies and they have unique features, It depends on the one that meet your interest. All of them are good. If you do much of international calls, you can go for...
Dear Ifeanyi.
There is no fixed date at the moment for the resumption of SIM swap by proxy, the service was stopped due to ongoing SIM registration audit by NCC. It is likely...
I've been 1 month abroad and I can't receive sms since that day. Previously I was receiving sms's. The only sms I can receive is the welcoming sms by MTN, every 2 weeks. I want...
Dear Georgios,
I understand how it feels not to receive SMS while abroad. There could be reasons for this. Check if you are roaming with the MTN preferred roaming network in...
Hi Mohammed,
Below are features on Ayoba and much more
Features of Ayoba:
• Chat Now: Instantly send and receive text and voice messages with any of your contacts.
• Secure...
Dear Agunu.
MTN Regular data bundles actually has daily share limit; however, with MTN SME data share bundles, you can share unlimited times daily.
MTN SME Data Share is a...